Refund / Return Policy

Elidew

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@elidew.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Elidew is operated by Dongguan Kecang General Merchandise Co., Ltd.

Company Name: Dongguan Kecang General Merchandise Co., Ltd.

Address: Room 101, Building 3, No. 3 Jinzhong Road, Dongcheng Subdistrict, Dongguan, Guangdong Province, China

Phone: +86 15594660832

Email: support@elidew.com